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Leadership Team

Suzanne Dolan

Suzanne Dolan

Managing Director

An influential, purposeful strategist who turns each client’s vision into reality.

Marian Murphy

Marian Murphy

Delivery Director

An inspirational change leader who drives operational and business transformation.

Colm Heaney

Colm Heaney

Excellence Design & Technology Director

A committed solutions leader who enables brilliance in fulfilling client goals.

Simone Olivo

Simone Olivo

Country Director (CEE)

A senior BPO leader who excels in delivering large-scale customer services throughout Central Eastern Europe.

Barry Dowling

Barry Dowling

Consulting Director

A dedicated advisor and mediator who delivers solutions at every touchpoint.

Andy McKie

Andy McKie

Business Development Director

A consultative, analytical problem-solver who ensures the best customer experience.

Kevin McDonald

Kevin McDonald

Support Services Director

A collaborative mentor dedicated to employee engagement and leadership development.

Celine Aubert

Celine Aubert

Chief of Staff

A people-centric champion focused on meaningful development and inclusiveness.

Paul Carroll

Paul Carroll

Board Member Cpl

An expert talent solutions leader across multiple industries who demonstrates exceptional client delivery.