Strategy, Consulting and Outsourcing
Outsourcing advisory services to support business strategy, function, and service delivery.
Outsourced CX designed to raise quality, exceed customer expectations and inspire customer loyalty.
Operational excellence design in outsourcing that boosts quality & performance, reduces costs, and time to market.
Global 24/7 outsourced service models that empower social platforms through quality, trust, safety & insights.
Irish Customer Contact & Shared Services Awards 2022. Winner!
Throughout our sites, our engagement team and committees work hard to continuously innovate and strengthen employee engagement. CCMA Ireland recognised all our efforts and we won the 2022 award for Best Employee Engagement. We are proud!
With Our Clients
We Create Performance Magic
More than two decades of exceptional client engagement—with service delivery in over 55 languages—achieving 98% of SLA’s—delivering compliant outsourcing solutions to over 140 countries.
Years of Client Engagement
Service Delivery Languages
Service Delivery Countries
Certifications & Awards