Our Services
Strategy, Consulting and Outsourcing
Outsourcing advisory services to support business strategy, function, and service delivery.
Customer Experience
Outsourced CX designed to raise quality, exceed customer expectations and inspire customer loyalty.
Business Operations
Operational excellence & process design that boosts quality, performance, cost efficiency, and time to market.
Trust & Safety
Quality-driven solutions that enable online platforms to enhance and sustain user trust, safety, and integrity.
Irish Customer Contact & Shared Services Awards 2022. Winner!
Throughout our sites, our engagement team and committees work hard to continuously innovate and strengthen employee engagement. CCMA Ireland recognised all our efforts and we won the 2022 award for Best Employee Engagement. We are proud!
With Our Clients
We Create Performance Magic
More than two decades of exceptional client engagement—with service delivery in over 55 languages—achieving 98% of SLA’s—delivering compliant outsourcing solutions to over 140 countries.
25+
Years of Client Engagement
55+
Service Delivery Languages
98%
SLA Achieved
140+
Service Delivery Countries
Certifications & Awards
Case Studies
