Dedicated to delivery.
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Our Services

  • Customer Experience
  • Trust and Safety
  • Business Process Services
  • Consulting and Solution Design

Effortless interactions, stronger relationships: our bespoke customer experience solutions are quality driven, scalable and fully dedicated to your brand.

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Build trust and reinforce your reputation with our dedicated trust and safety services. Globally informed, our services are built to safeguard your brand integrity, providing confidence in today’s fast-moving digital landscape.

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Turn complex processes into smooth, efficient workflows, boosting productivity and controlling costs. Backed by years of expertise, our dedicated business process services will help optimise your operations.

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We design custom strategies to overcome business challenges. Our expert consulting services blend industry insight with global expertise to deliver operational excellence.

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eolas Magazine – Public Sector Partnerships

Read our MD Suzanne Dolan's interview with eolas Magazine, Ireland’s premier publication & digital resource for current affairs, public policy, and insights. Here, Suzanne discusses Covalen's commitment to supporting successful public sector partnerships.

eolas Magazine – Public Sector Partnerships
The KeepWell Mark™

The KeepWell Mark™

We are proud of receiving the KeepWell Mark, an evidence-based health and wellbeing award by Ibec. Measured across 8 pillars, this national accreditation reflects our commitment to creating a safe, healthy culture where everyone can thrive.

MD Recognised: Outstanding Contributions

Pictured with Ger Corbett, CEO of Sandyford Business District, Suzanne Dolan, our MD was presented with an 'outstanding contributions award'. The impact of her leadership and dedication to our community and business continues to grow. Congrats Suzanne!

MD Recognised: Outstanding Contributions

OUR APPROACH

Dedicated to delivery.

Nearly three decades of exceptional client engagement delivering compliant outsourcing solutions

25+

Years of Client Engagement

55+

Service Delivery Languages

2500+

Employees

90+

Nationalities

Our performance

Award-Winning Results

Winner: Best Employee Engagement 2022. Highly Commended for Best Training & Development Programme 2022
Information Security
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