At Covalen, we design and deliver comprehensive Managed Solutions tailored to our clients’ unique requirements. Our solutions architects and subject matter experts are committed to excellence in delivering best-in-class employee, customer, and user experiences.
The rise of social media and its rapid evolution present increasing demands for social media platform owners. Furthermore, the evolution of social media platforms has shaped the development lifecycle inspiring new digital features, scalability, and growth opportunities. According to a Statista report with data from We Are Social, DataReportal and Hootsuite, as of July 2020 there are more than 4.57 billion active internet users. And challenges arise for platform owners when there are limited resources to execute a growing number of responsibilities.
Safeguarding & Protecting Social Media Brands and Communities:
- Content review – text, imagery, audio, video
- Product, market, legal and regulatory expertise
- Hiring, developing, and retaining talent across key functions
- Contextual, multi-lingual and native-level cultural awareness
- Training, Safety, Quality, Policy, and Insights
- Leveraging workflows, AI technology and predictive analytics
- Ensuring 24/7 global service operations 365 days a year