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Trust and Safety

Trust & Safety Services

Ensuring digital safety & Integrity.

As the online landscape evolves and grows, there are various types of content and emerging risks to consider.
We are dedicated to delivering proactive measures and rapid responses to effectively manage situations that may arise.
Our solutions help platforms protect their users, nurture a safe community, and uphold their brand reputation.

Commercial Enablement Operations

We collaborate with you to evolve, implement, and enhance commercial policies. Our team provide high level insights and in-depth behavioral analysis which are used to formulate policies and ensure these policies remain dynamic to combat rapidly evolving bad user trends.

Business Integrity Services

To uphold your brand reputation and attract new advertisers, we ensure your platform ads align with business commerce policy and country-specific laws and regulations. 

Regulatory Compliance

Robust audit and monitoring systems ensure ongoing compliance with regulatory requirements by tracking and analysing Trust and Safety operations. This enables us to identify areas of potential non-compliance and take prompt corrective actions. 

By ensuring adherence to platform policies, guidelines, and legal requirements, we help you to avoid non-compliant advertising and organic content, which could potentially result in penalty fees. Our efforts extend to supporting elections, ensuring that all election-related content complies with regulatory obligations and platform policies. 

This comprehensive approach allows us to close cases in line with regulatory requirements and maintain a trustworthy environment on your platform. 

Risk Mitigation

We take a proactive approach to risk identification and safety, flagging violations and enabling fast and effective policy responses when required. 

Our Trust and Safety services are underpinned by meticulous procedures, systems, and controls to effectively manage risk. 

Business Continuity

Partnering with a trusted outsourcing provider can play a key role in your business continuity strategy. Our flexible solutions help you to navigate risks while maintaining operational delivery.  

Whether a service interruption — or an unexpected challenge — you can count on us. 

                            Success Starts with our People

Employee Engagement

Employee Engagement

Benefit from our award-winning programme led by our dedicated Employee Experience team. We believe employee engagement is instrumental in developing connection and enabling a sense of purpose for all our employees.

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Wellbeing Support

Wellbeing Support

Avid promoters of workplace wellness, we are committed to nurturing the comprehensive wellbeing of our teams. Our range of workshops & programmes help our employees thrive across 8 dimensions of wellbeing.

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Training & Development

Training & Development

Fostering a culture of learning and innovation ensures we stay updated on industry trends, technology advancements, and best practices. Coaching, mentoring and diverse career progression paths are integral to our approach.

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Boost Capability | Expand Capacity | Scale Quickly

90+

Nationalities

55+

Languages

49

Markets

4

Continents

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