Who we are

Our core mission is to be the world’s best at creating Performance Magic with our clients. Performance Magic means working in the right ways to implement new standards of what great feels and looks like for our clients.

Who we are

Our core mission is to be the world’s best at creating Performance Magic with our clients. Performance Magic means working in the right ways to implement new standards of what great feels and looks like for our clients.

We are creators of Performance Magic

Supporting our mission are three pillars…

Performance Gurus

We are a results focused tribe of like minded business performance gurus that know what the word ‘guru’ really means.

Client Co-creators

We deploy a deep co-creative working approach with our clients and partners to create a safe harbour for peak performance.

Excellence Designers

We have a passionate focus on designing excellence and innovation into processes, people and mindsets to best in class levels.

Meet the team

Over the past 20 years we have assembled a world class team of professionals with real world experience in delivering large scale solutions.

Suzanne Dolan 

Managing Director   

Whilst traveling around the world, I discovered my love for working in the world of managed solutions.  My dedication to this has ensured that I have become a guru in this field.  I have benefitted from being on this journey for the majority of my career, having the opportunity to co-create excellence with many fortune 500 companies.  I am devoted to ensuring performance magic to my clients and this is the core focus for my team and myself.

Colm Heaney 

Excellence Design & Technology Director 

I’ve been working with the fantastic Covalen team since 2006. Throughout my career, the consistent variable I have observed has been change, and that’s why I am passionate about Excellence in Business Process, Technology and Project / Program Management. Although they can seem a little dull, project and program Management provide the framework to manage change and transition, while business process lays the foundations to any successful new business delivery with Technology as the enabler. This means I have the privilege to be at the Vanguard in the creation and design of a new future.

Barry Dowling

Consulting Director

My name is Barry Dowling and I am a seasoned advisory and delivery executive at Covalen. Over the last 14 years, I have had the privilege of developing deep co-creative relationships with our clients and partners enabling us to generate impactful, customized solutions based on real world client challenges. I love to be the mediator and always strive to find new and better ways of doing things.

Marian Murphy

Delivery Director

My name is Marian Murphy and I am part of the amazing team here at Covalen and for the past 11 years our team have co-created innovative solutions with our partners and their customers. I lead a team of incredible people who support our employees, those who ultimately make the magic happen within our business in Ireland and across Europe. With over 30 years’ experience in the industry I am passionate about supporting and engaging with our talented team to build on our successes. The talent and commitment of our team brings the experience and know how to plan and implement innovative delivery solutions to any organisation.

Diana Navarro Espinosa

Quality Manager

Digital native and technologies lover. I have over seven years of experience leading communication strategies and PR projects within international companies and government institutions. Passionate, full of energy and always thinking of how to change things for the better. I am currently immersed on one of the most exciting projects of my career: leading the Quality Department of a site with 1000+ staff. No challenge, no fun and always dare to think big! That’s me.

Andy McKie

Business Development Director

I am a practiced member of the Business Development team at Covalen. I really love what I do and I have been crafting managed service and outsourcing solutions for over 20 years. During this time I have had the privilege of creating precision programs with some of the most innovative and forward thinking global companies, across a diverse range of sectors – from banking through to technology. My role at Covalen allows me to co-create projects designed around bespoke business needs that enable our clients to transform and grow.

Lisa Gilmartin

Client Relationship Director

An accomplished passionate professional experienced in client relationship, operational delivery, outsourcing and consultancy.  I have benefited from opportunities to co-create excellence with many Fortune 500 companies. Currently, I have the privilege of utilizing my skills managing a fully outsourced site of 1000+ staff on behalf of a large social media company.

Kevin McDonald

Support Services Director

I am an experienced learning & development manager at Covalen with 16 years + years in managed services companies. I have a deep routed passion for learning & development specifically coaching, mentoring and leadership development. Working with great people and clients over the years has allowed me to craft, consult and create learning and development solutions and performance magic to meet a wide range of talent and business needs.

Paul Carroll

Board member CPL, Business Consultancy Lead for Covalen

It is my privilege to work with a diverse range of clients across multiple industries. I believe in the power of partnership with our clients, to design innovative and targeted solutions, so we can build a new and exciting future together. The Covalen team get to the heart of what our client’s really need, and I am passionate about designing those solutions to transform the client delivery experience.

Suzanne Dolan

Managing Director

Whilst traveling around the world, I discovered my love for working in the world of managed solutions. My dedication to this has ensured that I have become a guru in this field. I have benefitted from being on this journey for the majority of my career, having the opportunity to co-create excellence with many fortune 500 companies. I am devoted to ensuring performance magic to my clients and this is the core focus for my team and myself.

Colm Heaney

Excellence Design & Technology Director

I’ve been working with the fantastic Covalen team since 2006. Throughout my career, the consistent variable I have observed has been change, and that’s why I am passionate about Excellence in Business Process, Technology and Project / Program Management. Although they can seem a little dull, project and program Management provide the framework to manage change and transition, while business process lays the foundations to any successful new business delivery with Technology as the enabler. This means I have the privilege to be at the Vanguard in the creation and design of a new future.

Barry Dowling

Consulting Director

My name is Barry Dowling and I am a seasoned advisory and delivery executive at Covalen. Over the last 14 years, I have had the privilege of developing deep co-creative relationships with our clients and partners enabling us to generate impactful, customized solutions based on real world client challenges. I love to be the mediator and always strive to find new and better ways of doing things.

Marian Murphy

Delivery Director

My name is Marian Murphy and I am part of the amazing team here at Covalen and for the past 11 years our team have co-created innovative solutions with our partners and their customers. I lead a team of incredible people who support our employees, those who ultimately make the magic happen within our business in Ireland and across Europe. With over 30 years’ experience in the industry I am passionate about supporting and engaging with our talented team to build on our successes. The talent and commitment of our team brings the experience and know how to plan and implement innovative delivery solutions to any organisation.

Diana Navarro Espinosa

Quality Manager

Digital native and technologies lover. I have over seven years of experience leading communication strategies and PR projects within international companies and government institutions. Passionate, full of energy and always thinking of how to change things for the better. I am currently immersed on one of the most exciting projects of my career: leading the Quality Department of a site with 1000+ staff. No challenge, no fun and always dare to think big! That’s me.

Andy McKie

Business Development Director

I am a practiced member of the Business Development team at Covalen. I really love what I do and I have been crafting managed service and outsourcing solutions for over 20 years. During this time I have had the privilege of creating precision programs with some of the most innovative and forward thinking global companies, across a diverse range of sectors – from banking through to technology. My role at Covalen allows me to co-create projects designed around bespoke business needs that enable our clients to transform and grow.

Lisa Gilmartin

Client Relationship Director

An accomplished passionate professional experienced in client relationship, operational delivery, outsourcing and consultancy.  I have benefited from opportunities to co-create excellence with many Fortune 500 companies. Currently, I have the privilege of utilizing my skills managing a fully outsourced site of 1000+ staff on behalf of a large social media company.

Kevin McDonald

Support Services Director

I am an experienced learning & development manager at Covalen with 16 years + years in managed services companies. I have a deep routed passion for learning & development specifically coaching, mentoring and leadership development. Working with great people and clients over the years has allowed me to craft, consult and create learning and development solutions and performance magic to meet a wide range of talent and business needs.

Paul Carroll

Board member CPL, Business Consultancy Lead for Covalen

It is my privilege to work with a diverse range of clients across multiple industries. I believe in the power of partnership with our clients, to design innovative and targeted solutions, so we can build a new and exciting future together. The Covalen team get to the heart of what our client’s really need, and I am passionate about designing those solutions to transform the client delivery experience.

Where we are

European Headquarters
Trigon House, Arena Road
Sandyford, D18 DW35
Ireland

Global offices

Ireland / Hungary / Czech Republic / United Kingdom / Netherlands / Slovakia / Germany / Tunisia / Poland

 

Contact us

Ireland: +353 1 255 2090
UK: +44 2030 262 378
info@covalensolutions.com