Our Content Moderation Services support and empower digital platforms to strengthen community standards and drive global policies.
Scale your operations with our dedicated team of content analysts and content reviewers who handle large volumes of content, cover all time-zones, and can operate around-the-clock to ensure your digital community is effectively monitored.
Regular performance evaluations, quality assurance checks and escalation procedures drive increased quality and efficiency. Our goal is to ensure a safe online environment for digital users, inspire trust, and protect our clients’ brand reputation.
Cultural Sensitivity and Context
Expand your geographical reach with our diverse workforce of over 90 nationalities who collectively speak more than 55 languages.
Be assured that our native experts have a genuine understanding of cultural nuances and context that serves to prevent misinterpretations or biases.
A deep cultural understanding rooted in authenticity, and our adaptive approach enables us to accurately interpret content from every part of the globe.
Policy Management
Utilise our expertise across borders in distributing policy updates and rollouts, ensuring optimal quality, with real-time analytics and actionable insights.
Our policy teams collaborate with you to ensure policies align with your business needs, together with effective policy rollouts to maintain a safe and inclusive platform experience.
We work to gain insights to remove ambiguity based on data and application of policy. We deliver fast and effective policy responses wherever and whenever required to meet our clients' goals.
Community Standards
Gain peace-of-mind with expert content moderation services focused on compliance.
Our content analysts review user-generated content against platform guidelines, flagging or remove violating content such as misinformation, hate speech and violence.
Leverage our marketized knowledge to continually optimise quality, efficiency, and user experience.
Insights
At the heart of our business, innovation drives the delivery of high-value intelligence, recommendations, and results.
Our targeted interventions enhance platform safety in response to emerging issues and risks.