Customer Experience Outsourcing
Exceptional CX – Designed. Crafted. Optimised.
Covalen manages global customer experience teams at scale on behalf of our clients. For more than 25 years, we’re providing innovative solutions to global organisations. We’re passionate about designing, crafting and optimizing customer experiences to best-in-class standards.
Customer Growth through Enhanced Experiences
Our services cover all touchpoints of the customer experience to support your brand and deliver customer growth through enhanced experiences. We have extensive knowledge and expertise in highly demanding, complex environments and competitive sectors. Skilled resources, CRM and omnichannel technologies enable us to consistently deliver your CX strategy in more than 55 languages, 24-7-365.
